A: The Brew & Save was designed to work with most Keurig®, Cuisinart®, Breville®, and Mr. Coffee® single cup brewers. The only Keurig® machines not compatible with the Brew & Save are the B30, B130, B150, B155, B3000 as well as the Keurig Vue® single serve machines. Click here for a complete list of compatible Keurig® or Keurig®-style brewers.
A: We recommend that you professionally grind your coffee at a roaster or buy it pre-ground using a medium drip grind. If you choose to grind your own coffee, it should be ground with a burr grinder. Grinders known as “blade” or “chop” grinders are not recommended. These type of grinders create coffee with uneven particle sizes causing a less than desirable brew and an abnormal amount of sediment.
If you still are not getting the kind of brew strength or flavor you want, change the grind size and experiment with the setting that gives you the best results. Also remember that keeping both the Brew & Save as well as the filter holder clean is important when it comes to taste.
A: There are several reasons for this. The most likely is that the coffee is ground too fine. Coffee tends to clump at the bottom of the screen and constrict the flow. The second most common reason is that the screen on the Brew & Save or your brewer needs a more thorough cleaning (see below). It is also advisable that you clean the actual filter holder on the Keurig® machine when needed. By simply removing the Keurig® filter holder, you can look down the center of it and see if there is a build up of residue. It is as important to keep the parts of your machine clean as it is to keep your Brew & Save clean.
On rare occasions the pumps on Keurig® brewers begin to wear out and lose pressure. This can result in less than adequate water pressure to properly brew the coffee in your Brew & Save. If this happens, you will either need to have your brewer repaired or replace it.
A: The need for a thorough cleaning depends on how many times your Brew & Save is used. If you use it once a day, once a week cleaning should be sufficient. If you use the Brew & Save multiples times per day, washing it every couple of days is best. If you choose, use a dishwasher as the Brew & Save is dishwasher safe. A better method however is soaking in a solution of hot water and vinegar for an hour or more followed by rinsing.
Hold your Brew & Save up to the light and look inside of the chamber. If you see portions of the Brew & Save screen that appear clogged, it means that oils and residue have built up and the Brew & Save needs to be cleaned.
By rinsing the Brew & Save thoroughly after each use and immediately after brewing, your maintenance and need for dishwasher cleaning will be minimal.
Another factor in cleaning is the type of roast. Keep in mind that darker roasts have more surface oils and will tend to build up quicker on the Brew & Save screen. Conversely, medium or light roasted coffees have less surface oil and do not cause such a build up.
A: It could be that there is a hole in the screen of the Brew & Save. Check this first. Next, take a look at the seal between the lid and body of the Brew & Save. There may be coffee grounds around the rim of the Brew & Save or on the silicone seal. Coffee grounds on the rim will not allow the Brew & Save to seal completely. The result will be that once you begin brewing, water (and the brewing coffee) begins backing up and finds its way out of the gap formed by the stray coffee grounds.
Note: If inserted improperly, the user can accidentally puncture the screen or base of the Brew & Save, and the end result can be a heavy amount of coffee grounds present in the brewed coffee. (see below)
A: Weak coffee is almost always a product of the coffee being ground too coarsely. Too coarsely ground coffee does not provide enough surface area for a good brew. By reducing the size of the grind, you create more surface area in the coffee grounds allowing the water to more fully extract the coffee flavor. It is also possible that you simply don’t have enough coffee in the Brew & Save to adequately brew the size of cup you are making.
A: The Brew & Save is made to fit easily into the Keurig® filter holder. If you feel any resistance when inserting the Brew & Save, pull it out, adjust the angle and reinsert. It is important to place it in the filter holder flush. If you tilt the Brew & Save up or down, you risk puncturing the Brew & Save screen or its base. The Brew & Save holds more coffee than any other K-Cup® pack alternative device.
Note: Your Brew & Save should fit easily with no resistance. If you find that you are unable to seat the Brew & Save easily, turn the Brew & Save 180 degrees and try inserting again.
A: With any drip coffee method using a screen (like that in the Brew & Save), it is nearly impossible to have the coffee residue free without sacrificing flavor. Making the grind coarser will reduce sediment but can result in a weaker extraction and require more grams of coffee to obtain the same brew strength. We recommend adjusting your grind until you have a very small amount of sediment (insolubles) at the bottom of the cup.
A: If the seal of the lid is not clean and free of coffee grounds, or the silicone O-ring damaged, the end result will be that water escapes from the top of the Brew & Save.
One of the most common reasons is overfilling your Brew & Save. The water expands the coffee and if there is too much coffee (filled past the fill line) the water forces coffee grounds out of the hole in the top of the Brew & Save.
A clogged stainless steel mesh will also restrict the flow and force water from the weakest point in the brewing process, which will always be the lid.
Occasionally the rubber grommet inside the upper clamshell of the Keurig® machine breaks down and allows the coffee to back up and out of the Brew & Save*. You will see this most commonly after having brewed your coffee and when opening the Keurig® to remove the Brew & Save. The partially brewed coffee will be present around the recess in the lid of the Brew & Save and at times around the remaining surface of the lid.
*CAUTION: Do NOT try to change or adjust the grommet without reading the manual or having a professional look at it. There is a sharp needle in this area that can cause injury.
A: As mentioned before, the grind is the biggest factor. As far as what type of coffee, you can use any that you have used in any drip maker. Many coffee experts recommend single origin varietal coffee. There are so many different flavors and nuances from coffees from various parts of the world. “Best” is what is best for you and is one of the things that makes coffee so wonderful!